3. Their '80s training program was intense
- As the paper of record detailed in a 1989 article, the Red Lobster training program was a marathon of pop quizzes, drills, and classes. They held contests to see who could use the computer the fastest and who could describe the desserts most appealingly. But most dauntingly, there was a big test (with $100 for the highest-scorer) on the entire Red Lobster menu... which the pupils had precisely one evening to study for. And no, they would not give partial credit for Parrot Island Jumbo Coconut Shrimp.
