Chinese Buyers Ding "New Car" Smell As Defect In JD Power Quality Study
It turns out the sweet, leathery smell that American consumers crave
in their new cars is provoking winces among China’s emerging motoring
class.
Unpleasant interior odors topped the list of complaints
by Chinese car buyers for a second straight year in J.D. Power’s China
Initial Quality Study, a problem that ranks as the No. 21 grievance
among Americans. Chinese consumers griped about bad smell 16 times per
100 vehicles, while buggy voice-recognition systems drew the most
complaints among U.S. motorists.
(AutoSpies.com)
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